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How Flo and her fellow chatbots engage customers – She even mentions Ella!

Sabre is piloting its chatbot with Travel Solutions International (TSI), a travel agency. TSI, which nicknamed the bot “Ella,” makes it available via the TSI app or through the company’s Facebook page. Users can change existing flights, request special meals, select and pay for seats, obtain emailed itineraries, and ask trip-related questions about a gate number, flight status and...read more

Sabre and TSI go live with their pilot travel chatbot .

Sabre said its previously announced chatbot has gone into pilot with Travel Services International USA. Using Microsoft technology, the chatbot can help travelers with self-service support requests, allowing agents focus on more complex needs. https://www.thecompanydime.com/sabre-chatbot/read more

Concur Relationship

Helping our clients achieve the Perfect Trip with an Expense Report that writes itself along the way. For an analysis of your travel & expense program, contact us today! ssedgwick@tsiusa.com (214)915-9081 Saveread more

Corporate Travel Management – AMR

Corporate Travel Management American Medical Response (AMR) serves more communities and customers than any other private ambulance service provider in the nation. But more importantly, AMR’s employees serve their local communities on a personal basis, as part of the community where they live and work. With more than 17,000 paramedics, emergency medical technicians (EMTs), nurses, doctors and support staff, AMR brings the strength of...read more