Group Event Consultant

This position is responsible for arranging and managing corporate and group travel services, including air, hotel, and car reservations. This role requires strong expertise in Sabre, exceptional organizational and customer service skills, and the ability to perform efficiently in a fast-paced, deadline-driven environment. The consultant supports company profitability by utilizing preferred vendors, ensuring PNR integrity, and maintaining high productivity and service standards.

 

Department: Groups & Events

Reports To: Regional Vice President, TripEvents

Key Responsibilities:

• Arrange and book corporate and group air, hotel, and car reservations via phone, email, and spreadsheets
• Operate within company standards for customer service, productivity, quality, and operating procedures
• Maintain thorough knowledge of the travel industry, airline rules, and regulations
• Accurately build, update, and maintain PNRs and ensure proper ticketing
• Utilize CRS systems effectively to support vendor commitments and company profitability
• Use preferred vendors to maximize company revenue
• Apply problem-solving and decision-making skills in a fast-paced environment
• Participate in the use of mid-office products to ensure PNR integrity
• Collaborate with peers and contribute positively as a team member
• Suggest process improvements to benefit the team and organization
• Attend required training sessions and team meetings
• Maintain punctuality, excellent attendance, and readiness for scheduled work hours
• Communicate promptly with management regarding significant issues or developments
• Perform additional duties as assigned

Required Qualifications

• Minimum of 5 years of corporate travel consultant experience using Sabre
• Ability to produce a minimum of 300 ticketed transactions per month
• Good knowledge of Microsoft Excel, including data entry, simple formulas, and organizing information in spreadsheets.
• Above-average skills in time management, listening, presentation, and written and verbal communication
• Strong organizational, analytical, follow-up, flexibility, and customer service skills
• Proven ability to make sound decisions and manage priorities effectively
• Demonstrated professionalism, teamwork, reliability, and punctuality
• Flexibility to work varied hours, including after-hours, to support urgent mobilizations

Preferred Qualifications

• Group planning and/or group air and hotel coordination experience
• Hotel contract negotiation and management experience

Future Areas of Accountability

• Contribute ideas and support initiatives across other areas of the company as needed
• Continued growth in group fulfillment and client and vendor interactions
• Learn and utilize group online registration platforms such as Cvent and TripEvents
• Additional responsibilities to be determined

Direct Reports

None

Note: This position description is subject to change based on business needs.

To Apply

Email resume to careers@tsiusa.com

Fax resume to (214) 915.9080, attention HR

Position Description Subject to Change