Global Hotel Sourcing Manager

 

Department: Support Services

 

Reports To: Vice President, Sales & Support

 

Requirements / Strategic Objective and Tasks

• • Minimum of 5 years of travel experience in either hotels or travel agencies.
  • Minimum of 3 years of experience negotiating hotel preferred rates and amenities.
  • Excellent Skills in follow-up, organization, analytical, flexibility, initiative, customer service, relationship building, decision ability, written and verbal communication skills.
  • Proficient with Microsoft office products and Salesforce.
  • Mid office Quality Control knowledge is a plus.
  • Demonstrate professional behavior, be a positive team player and demonstrate leadership qualities and be dependable.
  • Operate within company standards in the areas of customer service, productivity, quality standards and operating procedures.
  • Utilize preferred vendors to maximize profit for the company.
  • The ability to solve problems and make decisions and suggest improvements to benefit the team and organization.
  • Follow company procedures, guidelines, and standards in the areas of supplier relations.
  • Stay fully informed of all industry trends, requirements and apply this knowledge in your role.
    • Travel agency process and technology trouble-shooting skills.
    • Process design and implementation experience in a travel agency setting. Including experience on Sabre (Multi-GDS a plus) and online bookings tools, including Concur and others currently in the marketplace.
    • Knowledge of project management techniques and tools and best practices.

Position Responsibilities

• • • Negotiate hotel rates with various hotels collections and individual hotel properties with commissionable rates.
    • Work closely with the Account Management Team on negotiating hotel preferred properties for each corporate, IROP, Crew and Airline Solutions clients.
    • Work closely with the Operations and Group Teams on negotiating hotel preferred properties and converting existing net rates into commissionable rates, without an increase to our clients.
    • Increase segment revenue by maximizing all hotels be booked thru GDS as applicable by making sure rates are loaded in GDS.
    • Create hotel programs with various amenities, including upgrade options, early check-ins.
    • Work closely with VP, Product Sourcing to grown TSI hotel programs and Consortium partnerships.
    • Ability to work extended hours as needed and perform other duties as assigned.
    • Offer ideas and contribute in various ways to contribute to our overall success.

 

 

 

 

Position Description Subject to Change