- Contracts & Policies
- Silverado Travel Policy
AS OF JUNE 1, 2011, ALL EMPLOYEES ARE REQUIRED TO BOOK TRAVEL THROUGH CONCUR TRAVEL, THE COMPANY’S ONLINE TRAVEL SYSTEM.
Travel Policy
The following services are subject to higher fees:
Agent Assisted Air Reservation
Agent Assisted Hotel/Car Only
Refund or Void
Exchange
Emergency After Hours Call
Emergency After Hours Ticketing
Online Technical Support
TSI USA Reservations
silveradosenior@tsiusa.comReservations
888.537.4879
214.915.9182
$25 Agent Assist Fee applies.Group Reservations
800.756.2987
888.537.4879
TSI USA Online Technical Support
onlinesupport@tsiusa.com
Phone: 214.915.9495 or 866.868.1028
7:00am - 5:00pm PST
To report an issue on a past reservation contact: Customer Service
comments@tsiusa.com
For questions or comments about TSI USA Services, contact:
Account Manager
Mitzi Hallmark
mhallmark@tsiusa.comClient Communications
- Travel Advisories
- Travel Tips
- Monthly Newsletter
Meetings and Group Services
Site selection, attendee registration, negotiating services and more.
Silverado Concur Travel Training
