Meetings and Group Services


Group travel, meeting services, event planning and fulfillment are very different from day-to-day domestic business travel. Group travel requires a separate set of expertise and experience that TSI USA provides to make your group travel experience perfect.

Group Reservations Contact

Jason Hodges

jason.hodges@itt.com


Group Consultation

Our experience and expertise will be put to work to save you money on your group travel in multiple ways.

Supplier Consultation


TSI USA provides assistance with supplier site selection and negotiate a discount rate and contract.

  • Consultant Expertise: provide in-depth knowledge and research of available destinations in an amount of time that is typically much more efficient than yours
  • Buying Power: reduce event costs-airfares, ground transportation, lodging, food and beverage, audiovisual, and more by applying our buying power
  • Site Selection: evaluate options based on traveling time, site cost, property ratings, services, amenities and overall value
  • Supplier Discounts: provide event-specific negotiated discounts on airfares, ground transportation, lodging, food and beverage, facilities, events, equipment, and more

Meeting Preparation

As a full-service travel management company, TSI USA also provides value-added meetings and event travel services.

  • Agenda Preparation: provide learning-system experts to help you prepare an ideal agenda
  • Curriculum Development: develop program content
  • Guest Speakers: help secure engaging motivational speakers and subject matter experts
  • Production: plan staging, audio, visual and program support


Travel Fulfillment

Once arrangements have been made and pricing has been negotiated, TSI USA will provide you with the operational aspects of your group travel.
  • Online Registration: automate the registration process in advance of the event and provide attendee reports to:
    • Track attendee matches with blocked rooms
    • Track attendee participation with event sign-ups from workshops to excursions (like golf, tennis, fishing, etc.)
    • Track itinerary changes to reduce no show penalties and assist with ground transportation
  • Travel Arrangements: booking and confirming all your travel
    • 800 hotline for group travel reservations to secure discounts and answer questions
    • 24/7 web access for automated reservations at the same time as registration
    • View a sample of our online registration

Destination Management

Destination management involves taking care of on-site details before you travel so you can pay attention to your people and programs while you travel.
  • Logistics Coordination: manage all aspects from attendee arrival and event participation
    • Arrival and departure reports
    • Rooming lists and set up
    • Ground transportation coordination
    • Hospitality desk staffing
    • Meet-and-greet services
    • Check-in facilitation
    • Attendee packets
    • Event registration desk

Trip Directing

TSI USA representatives will be on site to support your destination needs and add an extra level of service to your event.
  • Onsite Trip Directors: utilize our 24-hour onsite concierge service from experienced professionals
  • Activities and Entertainment: design a more memorable event
    • Theme parties
    • Spouse programs
    • Food and beverage
    • Teambuilding events
    • Excursions
    • Sports events (golf, tennis, fishing, etc.)

Reconciliation

The process of reconciling all the detailed financial information can be one of the most tedious aspects of group travel. Our accounting services are extended to help you with the following tasks to facilitate this process:
  • Track Expenses: gain control of expenses to reduce errors
  • Reconcile Invoices: compare invoices to payments made to ensure all payments are correct
  • Reimburse Employees: streamline payment of employees' reimbursable out-of-pocket expenses to improve employee float
  • Close the Books: settle last-minute and extra expenses, such as add-on hotel charges, to finalize accounting

Whether you want TSI USA to provide you with assistance on an event-by-event basis or you want to consolidate all group travel, we offer comprehensive services and the best value for your dollar.